Shipping policy

Updated 01/01/2023

We take your orders 7 days a week. We make it easy for you to enjoy fresh, high-quality seafood from the comfort of your home.

Overnight Nationwide Delivery

We offer overnight doorstep delivery across the United States.
Orders usually arrive within 1 business day.
Shipping rates are automatically calculatedĀ at checkout.

You also have the option of placing your order over the phone by calling the following numbers:
Retail Orders: +1 (424) 309-3545
Wholesale Orders: +1 (646) 255-0201
Working Hours: Mon-FriĀ 9am to 7pm PST

Same-Day Local Delivery in Greater Los Angeles Area

Local deliveryĀ is available throughout the following locations in California:

  • Los Angeles County
  • Riverside County
  • San Bernardino County

We provide same-day local delivery 7 days a week for orders placed before 7pm.

Once you've placed your order through our website, ourĀ customer service representative will contact you to confirmĀ the details of your order and the time of delivery.

Questions RegardingĀ Local Delivery: +1 (818) 856-5198

Local Delivery Fee

The standard local delivery fee is $10.

How It Works

Prior to delivery, you will receive a link to track the delivery of your order, including an estimated delivery window. Our driver may contact you regarding the details of the delivery. If you won't be available to accept the delivery at the designated time, please contact us immediately by phone 424-309-3545 so that we can adjust the time of delivery.

Order Cancellations

Orders can be canceled without fee anytime before the product is sent out for delivery. Orders canceled after an item has been sent out for delivery may be charged a one-time in-transit return fee (ā€œReturn to Sender Feeā€). This fee is to help cover the costs of transit, which can result in the fish no longer being safe for sale and consumption.Ā 

Pickup

Local pickup is available in Los Angeles County at the following address from 9am to 7pm PSTĀ every day of the week:
13629 Wyandotte St, Unit 101, Van Nuys, CA 91405

Orders are usually ready for pickup within 2 hours.Ā 

Contact

You can contact Customer Service by phone 424-309-3545 or email at info@fishnmore.co.

Pacific Way Imports, Inc
+1 (424) 309-3545
info@fishnmore.co
4151 Via Marina, 311
Marina Del Rey, CA 90292